FAQ

Q: What is your return/exchange policy?

A: No need to return they're perishable. We stand behind our mind-destroying brownies, and we guarantee their quality.  If you encounter any issues with your order. Rest assured, we're here to ensure your satisfaction with every purchase made from Brainiac Crumbles Brownies.

Q: My package arrived damaged, what should I do?

A: We're genuinely sorry to hear that! To assist you further, please snap a photo of the damaged package and send it to our dedicated Customer Experience Team at support@BrainiacCrumbles.com. Don't forget to include your order number. We'll take a closer look and work towards finding the best solution for you!

Q: Can I choose my flavors?

A: We understand your craving for customization, but our collections are curated to provide a mind-destroying tasting experience that's meticulously crafted. Currently, we offer our Collections as is and don't provide the option for custom boxes. However, we value your feedback and aspirations, and we hope to introduce customization options in the future. Stay tuned for updates on the exciting possibilities ahead!

Q: What's in the box?

A: The Brainiac Crumbles box is a delightful package filled with a delectable assortment of our mouth-watering brownies. Each box is carefully curated to bring you a heavenly combination of flavors and textures. Inside, you can expect to find a variety of indulgent brownie creations, from our rich and decadent Darker Than Satan's Soul Fudge Brownies to our delightful Does a Bear S'mores in the woods that capture the essence of a campfire treat. We also offer the irresistible  Christmas Crack Peanut Butter Caramel Pretzel, a perfect blend of sweet and salty goodness. COMING SOON will be Flatbush Berry Cheesecake. This drop will be added to THE BOX collection.  With Brainiac Crumbles, each box is a tantalizing adventure that will leave your taste buds craving for more. Get ready to open the box and experience pure brownie bliss!