Return Policy

Q: What is your return/exchange policy?

A: No need to return.  We stand behind our mind-destroying brownies, and we guarantee their quality.  If you encounter any issues during that time. Rest assured, we're here to ensure your satisfaction with every purchase made from Brainiac Crumbles Brownies.

Q: When will I receive my refund?

A: Please note, it can take 3-5 business days for a refund to credit back to your original form of payment.

Q: My package arrived damaged, what should I do?

A: We're genuinely sorry to hear that! To assist you further, please snap a photo of the damaged package and send it to our dedicated Customer Experience Team at support@BrainiacCrumbles.com. Don't forget to include your order number. We'll take a closer look and work towards finding the best solution for you!